Terms & Conditions

UpNest Home Services

Effective Date: July 2, 2026

Terms & Conditions

Welcome to UpNest Home Services, a DBA of RB Dynamics LLC (“UpNest Home Services,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website and the services we provide.

By accessing or using our website, requesting a quote, scheduling a service, communicating with us, or otherwise using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. About Us

UpNest Home Services provides residential handyman and home maintenance services throughout selected areas in Texas, including but not limited to:

  • General Handyman Services
  • Home Repairs
  • Plumbing Repairs
  • Electrical Repairs
  • Carpentry
  • Drywall Repair
  • Painting
  • Furniture Assembly
  • TV Mounting
  • Ceiling Fan Installation
  • Lighting Installation
  • Door & Hardware Repairs
  • Smart Home Device Installation
  • General Home Maintenance

Services may vary depending on your location and technician availability.

2. Scheduling & Appointments

Customers may request appointments through:

  • Our website
  • Phone
  • Email
  • Contact forms
  • SMS communications
  • Social media lead forms
  • Other approved communication channels

Submitting a request does not guarantee an appointment until it has been confirmed by UpNest Home Services.

Appointment availability depends on scheduling, technician availability, weather conditions, and service location.

3. Estimates & Pricing

Quotes and estimates are provided based on the information available at the time of the request.

Final pricing may change if:

  • Additional repairs are required
  • Existing damage is discovered
  • Customer requests additional work
  • Site conditions differ from those originally described
  • Materials or labor requirements change

We will discuss any significant changes with you before additional work is performed whenever reasonably possible.

4. Customer Responsibilities

Customers agree to:

  • Provide accurate contact information.
  • Provide accurate information regarding the requested services.
  • Ensure safe and reasonable access to the property.
  • Secure pets before technician arrival.
  • Remove valuable or fragile items from the work area.
  • Notify us of any hazardous conditions that may affect the safety of our technicians.

Failure to meet these responsibilities may result in delays, additional charges, or cancellation of services.

5. Cancellations & Rescheduling

If you need to cancel or reschedule your appointment, please notify us as soon as possible.

Repeated cancellations, missed appointments, or failure to provide access to the property may result in additional service charges or refusal of future service.

6. Payments

Payment is due upon completion of services unless otherwise agreed in writing.

We may accept various payment methods, including major credit cards, debit cards, electronic payments, or other approved payment methods.

Late or unpaid balances may be subject to collection efforts where permitted by law.

7. Warranty

We stand behind the quality of our workmanship.

If you believe a service was not completed properly, please contact us promptly so we can evaluate the issue.

This workmanship warranty does not cover:

  • Normal wear and tear
  • Customer misuse
  • Pre-existing conditions
  • Manufacturer defects
  • Damage caused by third parties
  • Damage resulting from severe weather, accidents, or natural disasters

Any manufacturer warranties on products or materials remain the responsibility of the original manufacturer.

8. Limitation of Services

We reserve the right to refuse or discontinue services if:

  • The work is unsafe.
  • Hazardous conditions exist.
  • Required permits have not been obtained.
  • The requested work exceeds the scope of our services.
  • A customer behaves abusively, threatens staff, or creates unsafe working conditions.

9. AI-Assisted Communications

To improve customer service, UpNest Home Services may use AI-assisted technologies, including automated chat, voice assistants, and SMS communications, to:

  • Answer common questions
  • Schedule appointments
  • Provide service updates
  • Respond to customer inquiries

While these systems are designed to provide accurate information, they may occasionally make errors. Customers should contact us directly if clarification is needed.

10. SMS Communications

By providing your mobile number and opting in, you agree to receive text messages from UpNest Home Services regarding:

  • Appointment scheduling
  • Appointment reminders
  • Estimate follow-ups
  • Service updates
  • Technician arrival notifications
  • Customer support
  • Occasional promotional offers (if separately consented to)

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Participation in our SMS program is subject to our SMS Terms & Conditions and Privacy Policy.

11. Website Content

All content on this website, including but not limited to:

  • Text
  • Logos
  • Graphics
  • Images
  • Videos
  • Icons
  • Designs
  • Service descriptions
  • Website layout

is the property of UpNest Home Services or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

12. Third-Party Services & Links

Our website may contain links to third-party websites or integrate services provided by trusted partners, including scheduling tools, analytics providers, and communication platforms.

We are not responsible for the content, privacy practices, availability, or accuracy of third-party services.

13. Disclaimer

Our website is provided on an “as is” and “as available” basis.

While we strive to keep all information accurate and current, we make no guarantees regarding:

  • Website availability
  • Accuracy of content
  • Pricing information
  • Service availability
  • Technical functionality

Information on this website should not be interpreted as professional engineering, architectural, legal, or financial advice.

14. Limitation of Liability

To the fullest extent permitted by law, UpNest Home Services and RB Dynamics LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Website use
  • Service interruptions
  • Scheduling delays
  • Communication failures
  • Technical issues
  • Third-party service failures
  • Loss of data
  • Loss of profits

Our total liability for any claim shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless UpNest Home Services, RB Dynamics LLC, its employees, contractors, affiliates, and service providers from any claims, damages, losses, liabilities, or expenses arising out of your misuse of our website or violation of these Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any legal disputes arising from these Terms or our services shall be brought in a court of competent jurisdiction located within the State of Texas.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon posting on this website.

Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

UpNest Home Services

Email: contact@upnesthomeservices.com